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January 8, 2024
Four Common Tax Season Scams to Avoid
Scams can happen any time of the year, but they tend to be more prevalent during tax season. Scammers use tax refund time to target victims through various email phishing attempts, fraud schemes, phony phone calls and other deceptive activities. Watch out for four common tax season scams:
1. “I am from the IRS, and you will be arrested if…”
Beware of phone calls from anyone claiming to be an IRS employee or law enforcement officer. Fraudsters impersonate government officials to intimidate you, which is a form of social engineering commonly used by scammers. People trying to trick you might:
- Promise to help you clear up your tax issues for a small fee.
- Threaten to contact “the authorities” if you don’t do as they instruct.
- Get angry if you ask them questions or resist their instructions.
- Demand payment through unusual means, like gift cards or cryptocurrency.
If someone does any of these things, hang up immediately. If you are unsure whether you owe back taxes and want to verify, you should contact the IRS directly at their official, published phone number.
Fact: The real IRS will never call to demand immediate payment or threaten you. If a real IRS representative visits you, he or she will always provide two forms of official credentials: a pocket commission and an HSPD-12 card. You have the right to see these credentials and verify their identity with the IRS. Here’s how to know it’s really the IRS calling or knocking on your door.
2. “I am calling from the IRS. Please verify your information…”
Beware of phone calls, text messages or emails asking you to verify your personal information. Scammers may impersonate the IRS with fake phishing emails or calls aimed at gathering your personal information, such as your Social Security Number and bank account details.
Fact: The IRS will never solicit personal information over the phone or by email.
3. “I’ve completed your tax return. You’ll get a refund far larger than last year. Now, you just need to sign and mail it in…”
Beware of “ghost” tax preparers who fill out your taxes but will not sign the return. Instead of signing, these phony tax preparers will tell you to sign and mail it to the IRS. They usually promise you a large tax refund in exchange for a percentage of the return.
Fact: All legal, paid tax preparers must sign the tax return, and anyone operating otherwise is probably attempting to steal your money and information. Don’t fall victim to ghost tax preparers.
4. “I can get you tons of extra deductions to boost your refund, but I only accept payment in cash.”
Beware of tax preparers who require payment in cash only. Additionally, beware of tax preparers who do not provide a receipt, invent income to erroneously qualify their clients for tax credits, claim fake deductions to boost refunds or direct refunds into their own bank account rather than the taxpayer’s account.
Fact: Qualified tax preparers should operate ethically and transparently. You can report suspicious tax preparation practices to the IRS. Learn more about filing a complaint against a tax preparer.
The IRS urges taxpayers to review their tax returns carefully before signing and to ask questions if something is not clear. For any direct deposit refund, taxpayers should make sure both the routing and bank account numbers on the completed tax return are correct.
If you believe you may have fallen victim to an IRS tax scam, you should report it to the FTC and notify Grow Financial by calling 800.839.6328.
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How to Find Your Routing & Account Numbers
When you make a payment online, by phone or on a mobile device, you may be asked for our routing number and your checking account number. Credit unions and banks use these numbers to identify accounts and make sure money gets where it’s supposed to be. You’ll also need to provide your routing and checking account numbers for:
- Direct deposits
- Electronic checks
- Military allotments
- Wire transfers
Where to Find Your Routing & Checking Account Numbers
Your personal checks include both our routing number and your account number, as shown on the Grow check example below.
Don’t have a Grow check? No worries.
Visit any Grow store and ask for a Direct Deposit Form. It lists both your routing number and checking account number.
Making a Loan Payment
When it comes to making payments, we try to make it as painless as possible to pay your loan every month. We have several different ways to pay, including convenient online options.
Pay Online
You have two ways to pay online by transferring funds from another bank or credit union.
- Grow Online Banking (Preferred payment method for any loan)
This is the simplest way to pay your loan. You can make one-time payments or set up automatic recurring payments in Grow Online Banking. Once you log in, select “Transfer/Payments” from the menu. If you’re not enrolled in Grow Online Banking yet, you can set up your account in just a few minutes.
Log In
- Debit Card or ACH (Available for auto, personal loans and HELOCs)
Note: ACH and debit card payments are not available for credit cards or most mortgages, except HELOCs.
We accept ACH payments with no additional fees or Mastercard® and Visa® debit cards with a convenience fee of $4.95. To get started with an online ACH or debit card payment, select Pay Now below.
Pay Now
Pay by Mail
You can also pay any Grow loan by check through the mail. Please remember to include your account number and Grow loan number on the check. (For credit card payments, please do not write your 16-digit credit card number on the check, which can cause a delay in processing the payment.)
Address for auto, credit card, personal loan and HELOC payments:
Grow Financial Federal Credit Union
P.O. Box 75466
Chicago, IL 60675-5466Address for personal first or second mortgages and home equity payments:
Grow Financial Federal Credit Union
P.O. Box 11733
Newark, NJ 07101-4733You Are About To Leave GrowFinancial.org
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