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Disclosures
Home › Protecting You › DisclosuresThis document is effective as of 01/08/2010. There haven’t been any changes made since then. If anything changes, we’ll be sure to let you know!
This document is effective as of 09/01/2016. There haven’t been any changes made since then. If anything changes, we’ll be sure to let you know!
Updated 12/20/2024
View Universal Account Agreement
What’s new:
- Rate sheets have been updated to reflect current rates.
- Certain terms have changed.
Updated 02/27/2024
What’s new:
- If you don’t use your online banking services for 180 days, we may deactivate your access. Reactivate by calling our Member Contact Center or stopping by a store.
- After 365 days of inactivity, your online banking access will be removed. You’ll need to re-register to regain access.
- You’ll continue getting eStatement notifications, if subscribed to eStatements, even if your online banking access is deactivated or deleted. To view the eStatements, you’ll need to reactivate your online banking account.
- Prefer paper statements? Let us know, and we can switch you over (fees may apply).
Updated 02/27/2024
What’s new:
- If you don’t use your online banking services for 180 days, we may deactivate your access. Reactivate by calling our Member Contact Center or stopping by a store.
- After 365 days of inactivity, your online banking access will be removed. You’ll need to re-register to regain access.
- You’ll continue getting eStatement notifications, if subscribed to eStatements, even if your online banking access is deactivated or deleted. To view the eStatements, you’ll need to reactivate your online banking account.
- Prefer paper statements? Let us know, and we can switch you over (fees may apply).
This document is effective as of 03/01/2020. There haven’t been any changes made since then. If anything changes, we’ll be sure to let you know!
Updated 09/01/2024
This document is effective as of 07/01/2023. There haven’t been any changes made since then. If anything changes, we’ll be sure to let you know!
This document is effective as of 12/01/2023. There haven’t been any changes made since then. If anything changes, we’ll be sure to let you know!
How to Find Your Routing & Account Numbers
When you make a payment online, by phone or on a mobile device, you may be asked for our routing number and your checking account number. Credit unions and banks use these numbers to identify accounts and make sure money gets where it’s supposed to be. You’ll also need to provide your routing and checking account numbers for:
- Direct deposits
- Electronic checks
- Military allotments
- Wire transfers
Where to Find Your Routing & Checking Account Numbers
Your personal checks include both our routing number and your account number, as shown on the Grow check example below.
Don’t have a Grow check? No worries.
Visit any Grow store and ask for a Direct Deposit Form. It lists both your routing number and checking account number.
Making a Loan Payment
When it comes to making payments, we try to make it as painless as possible to pay your loan every month. We have several different ways to pay, including convenient online options.
Pay Online
You have two ways to pay online by transferring funds from another bank or credit union.
- Grow Online Banking (Preferred payment method for any loan)
This is the simplest way to pay your loan. You can make one-time payments or set up automatic recurring payments in Grow Online Banking. Once you log in, select “Transfer/Payments” from the menu. If you’re not enrolled in Grow Online Banking yet, you can set up your account in just a few minutes.
Log In
- Debit Card or ACH (Available for auto, personal loans and HELOCs)
Note: ACH and debit card payments are not available for credit cards or most mortgages, except HELOCs.
We accept ACH payments with no additional fees or Mastercard® and Visa® debit cards with a convenience fee of $4.95. To get started with an online ACH or debit card payment, select Pay Now below.
Pay Now
Pay by Mail
You can also pay any Grow loan by check through the mail. Please remember to include your account number and Grow loan number on the check. (For credit card payments, please do not write your 16-digit credit card number on the check, which can cause a delay in processing the payment.)
Address for auto, credit card, personal loan and HELOC payments:
Grow Financial Federal Credit Union
P.O. Box 75466
Chicago, IL 60675-5466Address for personal first or second mortgages and home equity payments:
Grow Financial Federal Credit Union
P.O. Box 11733
Newark, NJ 07101-4733You Are About To Leave GrowFinancial.org
At certain places on this site, there are links to other websites. Grow Financial Federal Credit Union does not endorse, approve, represent, certify or control those external sites. The credit union does not guarantee the accuracy, completeness, efficacy, timeliness or accurate sequencing of the information contained on them. You will not be represented by Grow Financial Federal Credit Union if you enter into a transaction. Privacy and security policies may differ from those practiced by the credit union. Click CONTINUE if you wish to proceed.