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January 9, 2020
Introducing Our New CEO, Thomas Feindt
As we’re welcoming a new year, we’re also welcoming a new CEO at Grow Financial. On January 2, Thomas Feindt officially took the wheel as CEO of the credit union.
Since 2011, Feindt served as executive vice president of Grow under CEO Robert Fisher, who retired on January 1 and helped prepare Feindt for this very moment.
When asked recently in an interview with the Tampa Bay Times about the challenges of the transition and following Bob Fisher as CEO, Feindt remarked, “I give a lot of credit to the board. They have been very instrumental in this overall transition, partnering with Bob, thinking about what it might be like when he retires and then how do we prepare for that. I feel like I’ve really had a chance to get to know them, so when January 2 gets here, it won’t be day one for me.”
It’s clear that Feindt truly understands and appreciates everything the organization, our board of directors and especially Fisher have done to help position him for success as he leads Grow into its next chapter.
“First, I’d like to thank Bob Fisher for his 30 years of leadership for our organization, and for me personally, the last nine years that I’ve had a chance to work with, to partner with and to learn from,” Feindt said. “To our Board of Directors, thank you for the confidence you’ve placed in me. I consider it a high honor to be entrusted to lead our organization in our bright future. And to our members, thank you for the continued privilege to serve your financial needs every day.”
As a financial institution, Grow Financial Federal Credit Union grew leaps and bounds from its humble broom closet beginnings under the leadership of Fisher. With Feindt leading the charge, our focus on serving our members’ financial needs every day will not change.
And, although it’s often a challenge to leave what you’ve known for so long and move on to the next phase of your life, Fisher has nothing but optimism for where Feindt will lead Grow.
“He is a member-focused leader who is energetic and highly motivational, and he cares deeply about culture,” Fisher said.
Now it’s time to move forward. “It’s a new year, with new challenges, but our goal remains the same. At Grow Financial, we serve people, not profit,” Feindt concluded.
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How to Find Your Routing & Account Numbers
When you make a payment online, by phone or on a mobile device, you may be asked for our routing number and your checking account number. Credit unions and banks use these numbers to identify accounts and make sure money gets where it’s supposed to be. You’ll also need to provide your routing and checking account numbers for:
- Direct deposits
- Electronic checks
- Military allotments
- Wire transfers
Where to Find Your Routing & Checking Account Numbers
Your personal checks include both our routing number and your account number, as shown on the Grow check example below.
Don’t have a Grow check? No worries.
Visit any Grow store and ask for a Direct Deposit Form. It lists both your routing number and checking account number.
Making a Loan Payment
When it comes to making payments, we try to make it as painless as possible to pay your loan every month. We have several different ways to pay, including convenient online options.
Pay Online
You have two ways to pay online by transferring funds from another bank or credit union.
- Grow Online Banking (Preferred payment method for any loan)
This is the simplest way to pay your loan. You can make one-time payments or set up automatic recurring payments in Grow Online Banking. Once you log in, select “Transfer/Payments” from the menu. If you’re not enrolled in Grow Online Banking yet, you can set up your account in just a few minutes.
Log In
- Debit Card or ACH (Available for auto, personal loans and HELOCs)
Note: ACH and debit card payments are not available for credit cards or most mortgages, except HELOCs.
We accept ACH payments with no additional fees or Mastercard® and Visa® debit cards with a convenience fee of $4.95. To get started with an online ACH or debit card payment, select Pay Now below.
Pay Now
Pay by Mail
You can also pay any Grow loan by check through the mail. Please remember to include your account number and Grow loan number on the check. (For credit card payments, please do not write your 16-digit credit card number on the check, which can cause a delay in processing the payment.)
Address for auto, credit card, personal loan and HELOC payments:
Grow Financial Federal Credit Union
P.O. Box 75466
Chicago, IL 60675-5466Address for personal first or second mortgages and home equity payments:
Grow Financial Federal Credit Union
P.O. Box 11733
Newark, NJ 07101-4733You Are About To Leave GrowFinancial.org
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