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Real Estate
Loan OfficersHome › Home & Auto › Real Estate Loan Officers › Ana ShorterAna Shorter
Loan Officer
Office: 813.837.2451, ext. 2158
Email: ana.shorter@growfinancial.org
NMLS# 1596460Ana was born and raised in Bogota, Colombia, and at the age of 8 her family moved to the Tampa Bay area, which she has called home ever since. She began her career in financial services as a teller with Regions Bank in 2014, then joined the Grow family the following year. Starting as a Relationship Specialist I, Ana quickly moved up to the position of Relationship Specialist III within her first year. Her passion for helping members achieve their financial goals has led her to become a Real Estate Loan Officer, where she will continue working to make the dreams of our members come true. On the personal side of her life, Ana enjoys spending the weekends at the park or on the beach with her husband, two daughters and three dogs.
We’re in the business of growing dreams, and we can make your dream of home ownership real with a variety of home loan options to fit almost every buyer.
Let Ana help you open the door to your new home. To learn more, contact her by phone or email, or if you’re ready to get started, you may begin the application process now.
How to Find Your Routing & Account Numbers
When you make a payment online, by phone or on a mobile device, you may be asked for our routing number and your checking account number. Credit unions and banks use these numbers to identify accounts and make sure money gets where it’s supposed to be. You’ll also need to provide your routing and checking account numbers for:
- Direct deposits
- Electronic checks
- Military allotments
- Wire transfers
Where to Find Your Routing & Checking Account Numbers
Your personal checks include both our routing number and your account number, as shown on the Grow check example below.
Don’t have a Grow check? No worries.
Visit any Grow store and ask for a Direct Deposit Form. It lists both your routing number and checking account number.
Making a Loan Payment
When it comes to making payments, we try to make it as painless as possible to pay your loan every month. We have several different ways to pay, including convenient online options.
Pay Online
You have two ways to pay online by transferring funds from another bank or credit union.
- Grow Online Banking (Preferred payment method for any loan)
This is the simplest way to pay your loan. You can make one-time payments or set up automatic recurring payments in Grow Online Banking. Once you log in, select “Transfer/Payments” from the menu. If you’re not enrolled in Grow Online Banking yet, you can set up your account in just a few minutes.
Log In
- Debit Card or ACH (Available for auto, personal loans and HELOCs)
Note: ACH and debit card payments are not available for credit cards or most mortgages, except HELOCs.
We accept ACH payments with no additional fees or Mastercard® and Visa® debit cards with a convenience fee of $4.95. To get started with an online ACH or debit card payment, select Pay Now below.
Pay Now
Pay by Mail
You can also pay any Grow loan by check through the mail. Please remember to include your account number and Grow loan number on the check. (For credit card payments, please do not write your 16-digit credit card number on the check, which can cause a delay in processing the payment.)
Address for auto, credit card, personal loan and HELOC payments:
Grow Financial Federal Credit Union
P.O. Box 75466
Chicago, IL 60675-5466Address for personal first or second mortgages and home equity payments:
Grow Financial Federal Credit Union
P.O. Box 11733
Newark, NJ 07101-4733You Are About To Leave GrowFinancial.org
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