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March 8, 2024
Avoid These Credit Repair Scams: “Credit Cleaning” is Fraud
If you’re looking to build (or rebuild) your credit history, you might be on the lookout for advice about how to improve your credit score. You may even seek the paid services of a credit repair company. While there are several ways to improve your credit score, repairing damaged credit takes time and consistency, so a company advertising a quick fix to your credit score may be looking to take advantage. Watch out for credit repair scams.
“New credit identity”? That’s fraud.
If a credit repair service operates by helping you hide poor credit history or past negative credit events, such as bankruptcy, it might be a credit repair scam based on fraud and identity theft.
Here’s how the credit repair scam goes
The company claims they can wipe out your past mistakes, and they may even lie and tell you it’s aboveboard and legal. They say they’ll provide you with a nine-digit number, a Credit Privacy Number (CPN), that will function as a new Social Security number to help you hide your credit history. Or, they’ll have you apply for a new Employer Identification Number with the IRS and tell you to use that or the CPN when applying for new credit. So, what’s really happening? Identity theft.
These companies are selling stolen Social Security numbers, often stolen from children, according to the FTC.* When you use a stolen number, you’d be involved in identity theft, and any attempt to misrepresent your credit history or provide untrue information on credit applications is fraud. By partaking in such activities, you risk legal repercussions.
Watch out for credit repair scam red flags.
At this point, you might be wondering, “How can I tell if credit repair services are real or a scam?”
Here are a few ways to spot a fraudulent credit repair company:
- They claim to provide an overnight boost to your credit score, especially if they ask you to pay for it. Credit scores cannot be “repaired” or “boosted” overnight.
- They tell you to dispute accurate and true information on your credit report.
- They advise you not to contact the credit reporting companies or your financial institution directly.
- They advise you to give false information on loan or credit applications.
- They neglect to explain your legal rights to you when describing their services.
- They say they’ll provide a new Social Security number, CPN or another nine-digit identification number to use instead of your own Social Security number.
When it comes to credit repair, the Credit Repair Organization Act protects consumers seeking credit repair services. It is illegal for credit repair companies to lie or misrepresent the scope of their services or to charge you before they help you.
Know your credit rights.
Credit repair companies must explain your legal rights in a written contract that details:
- The services they’ll perform.
- Your three-day right to cancel without any charge (and give you a written cancellation form).
- How long it will take to get results.
- The total cost you’ll pay.
- Any results they guarantee.
Do you believe you’ve been a victim of credit repair fraud or a credit repair scam? File a complaint online at ftc.gov/complaint or call 1.877.FTC.HELP.
*Fixing Your Credit FAQs. FTC.gov. Accessed February 9, 2024. https://consumer.ftc.gov/articles/fixing-your-credit-faqs#repair
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How to Find Your Routing & Account Numbers
When you make a payment online, by phone or on a mobile device, you may be asked for our routing number and your checking account number. Credit unions and banks use these numbers to identify accounts and make sure money gets where it’s supposed to be. You’ll also need to provide your routing and checking account numbers for:
- Direct deposits
- Electronic checks
- Military allotments
- Wire transfers
Where to Find Your Routing & Checking Account Numbers
Your personal checks include both our routing number and your account number, as shown on the Grow check example below.
Don’t have a Grow check? No worries.
Visit any Grow store and ask for a Direct Deposit Form. It lists both your routing number and checking account number.
Making a Loan Payment
When it comes to making payments, we try to make it as painless as possible to pay your loan every month. We have several different ways to pay, including convenient online options.
Pay Online
You have two ways to pay online by transferring funds from another bank or credit union.
- Grow Online Banking (Preferred payment method for any loan)
This is the simplest way to pay your loan. You can make one-time payments or set up automatic recurring payments in Grow Online Banking. Once you log in, select “Transfer/Payments” from the menu. If you’re not enrolled in Grow Online Banking yet, you can set up your account in just a few minutes.
Log In
- Debit Card or ACH (Available for auto, personal loans and HELOCs)
Note: ACH and debit card payments are not available for credit cards or most mortgages, except HELOCs.
We accept ACH payments with no additional fees or Mastercard® and Visa® debit cards with a convenience fee of $4.95. To get started with an online ACH or debit card payment, select Pay Now below.
Pay Now
Pay by Mail
You can also pay any Grow loan by check through the mail. Please remember to include your account number and Grow loan number on the check. (For credit card payments, please do not write your 16-digit credit card number on the check, which can cause a delay in processing the payment.)
Address for auto, credit card, personal loan and HELOC payments:
Grow Financial Federal Credit Union
P.O. Box 75466
Chicago, IL 60675-5466Address for personal first or second mortgages and home equity payments:
Grow Financial Federal Credit Union
P.O. Box 11733
Newark, NJ 07101-4733You Are About To Leave GrowFinancial.org
At certain places on this site, there are links to other websites. Grow Financial Federal Credit Union does not endorse, approve, represent, certify or control those external sites. The credit union does not guarantee the accuracy, completeness, efficacy, timeliness or accurate sequencing of the information contained on them. You will not be represented by Grow Financial Federal Credit Union if you enter into a transaction. Privacy and security policies may differ from those practiced by the credit union. Click CONTINUE if you wish to proceed.