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January 4, 2023
What is Skimming? Protecting Yourself from Card Skimmers
Sometimes, getting scammed might include getting skimmed. That’s when your credit or debit card information gets stolen by an illegal card reader called a skimmer. According to the FBI, it’s estimated that skimming costs financial institutions and consumers more than $1 billion each year.*
What is a skimmer?
A skimmer is a device illegally attached to an ATM, gas station pump or point-of-sale (POS) system that’s designed to gather customer card information and PINs. Criminals can use the stolen card information to make fraudulent purchases online, create replica cards to use, or sell the information to other criminals.
How to stay safe from skimmers
Because card skimmers aren’t always obvious to spot, you can’t avoid them with absolute certainty. But you can reduce your risk of getting skimmed with a few tips from the FBI:
- Before using an ATM or paying at the gas pump, observe the keypad and card slot. If anything looks strange, tampered with or out of place, avoid using that machine. For example, if the keypad looks brand new but the rest of the machine looks old, or the credit card slot is a completely different color than the rest of the machine, those are potential indications of a problem.
- Gas stations are frequent targets for skimmers, so it’s a good idea to choose a pump that is in view of the attendant, which is less likely to be a target for a skimming device.
- For added safety, choose to run your debit card as credit whenever possible and consider paying inside rather than at the pump.
- Regularly monitor account activity on your credit and debit cards and review your monthly statements. That way, if a skimmer ever does capture your card information, you can identify the fraud quickly, report it and get a new card number issued.
Remember, you’re never liable for unauthorized purchases that are properly reported on your Grow Visa® credit or debit cards. If you notice fraudulent activity on your account, report it immediately by calling us at 800.839.6328. Learn more about skimming.
*Scams and Safety: Skimming. FBI.gov. Accessed December 14, 2022. https://www.fbi.gov/how-we-can-help-you/safety-resources/scams-and-safety/common-scams-and-crimes/skimming
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How to Find Your Routing & Account Numbers
When you make a payment online, by phone or on a mobile device, you may be asked for our routing number and your checking account number. Credit unions and banks use these numbers to identify accounts and make sure money gets where it’s supposed to be. You’ll also need to provide your routing and checking account numbers for:
- Direct deposits
- Electronic checks
- Military allotments
- Wire transfers
Where to Find Your Routing & Checking Account Numbers
Your personal checks include both our routing number and your account number, as shown on the Grow check example below.
Don’t have a Grow check? No worries.
Visit any Grow store and ask for a Direct Deposit Form. It lists both your routing number and checking account number.
Making a Loan Payment
When it comes to making payments, we try to make it as painless as possible to pay your loan every month. We have several different ways to pay, including convenient online options.
Pay Online
You have two ways to pay online by transferring funds from another bank or credit union.
- Grow Online Banking (Preferred payment method for any loan)
This is the simplest way to pay your loan. You can make one-time payments or set up automatic recurring payments in Grow Online Banking. Once you log in, select “Transfer/Payments” from the menu. If you’re not enrolled in Grow Online Banking yet, you can set up your account in just a few minutes.
Log In
- Debit Card or ACH (Available for auto, personal loans and HELOCs)
Note: ACH and debit card payments are not available for credit cards or most mortgages, except HELOCs.
We accept ACH payments with no additional fees or Mastercard® and Visa® debit cards with a convenience fee of $4.95. To get started with an online ACH or debit card payment, select Pay Now below.
Pay Now
Pay by Mail
You can also pay any Grow loan by check through the mail. Please remember to include your account number and Grow loan number on the check. (For credit card payments, please do not write your 16-digit credit card number on the check, which can cause a delay in processing the payment.)
Address for auto, credit card, personal loan and HELOC payments:
Grow Financial Federal Credit Union
P.O. Box 75466
Chicago, IL 60675-5466Address for personal first or second mortgages and home equity payments:
Grow Financial Federal Credit Union
P.O. Box 11733
Newark, NJ 07101-4733You Are About To Leave GrowFinancial.org
At certain places on this site, there are links to other websites. Grow Financial Federal Credit Union does not endorse, approve, represent, certify or control those external sites. The credit union does not guarantee the accuracy, completeness, efficacy, timeliness or accurate sequencing of the information contained on them. You will not be represented by Grow Financial Federal Credit Union if you enter into a transaction. Privacy and security policies may differ from those practiced by the credit union. Click CONTINUE if you wish to proceed.