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September 10, 2020
COVID-19 and Your Credit Score: What You Need to Know
If you’re experiencing financial turbulence due to the ongoing pandemic, you may be concerned about your credit and how it might be affected. Every credit score is determined by a few factors, including your payment history, how much you owe, how long you’ve had credit accounts, your credit diversity and the frequency of recently opened accounts. The good news is that there are steps you can take to minimize any negative impacts and even improve your score.
- Create a budget. First things first, take a detailed look at your budget. If you’re in a tough spot financially, budgeting will help you create a plan for managing expenses, making timely payments and paying down any debt. Learn more about starting a budget and adapting your budget for a crisis.
- Talk to your creditors and lenders. Ask if any assistance is available, such as payment plans, new due dates or payment deferments. For some of you, that’s us! Grow members can take a look at our financial assistance options available during COVID-19 and contact us if you need to talk about your unique financial situation. We’ll do our best to help you make it through.
- Pay what you can. Late payments can show up on credit reports, so do your best to avoid them. If you don’t think you can pay your utility, cell phone, cable or other monthly bills, get in touch with your providers to see if they might offer flexible solutions during this time.
- Check your credit frequently. Until April 2021, everyone is eligible for free weekly credit reports from each of the three nationwide credit reporting agencies, Equifax, Experian and Transunion. To get your free reports, go to AnnualCreditReport.com. Keeping a close watch on your credit will arm you with information and help you detect fraud or errors quickly.
- Add a consumer statement to your credit reports. If needed, you can write a brief 100-word note on your credit reports to explain your situation. Though it doesn’t necessarily raise your score, it could help provide context for the future. For example, “Due to COVID-19, I’ve lost my job but am working with my credit card company to create a payment plan.”
Remember, your credit score is important, but not permanent. You can always work to improve it over time. Want to learn more about credit scores? Here’s some Credit Education just for you.
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How to Find Your Routing & Account Numbers
When you make a payment online, by phone or on a mobile device, you may be asked for our routing number and your checking account number. Credit unions and banks use these numbers to identify accounts and make sure money gets where it’s supposed to be. You’ll also need to provide your routing and checking account numbers for:
- Direct deposits
- Electronic checks
- Military allotments
- Wire transfers
Where to Find Your Routing & Checking Account Numbers
Your personal checks include both our routing number and your account number, as shown on the Grow check example below.
Don’t have a Grow check? No worries.
Visit any Grow store and ask for a Direct Deposit Form. It lists both your routing number and checking account number.
Making a Loan Payment
When it comes to making payments, we try to make it as painless as possible to pay your loan every month. We have several different ways to pay, including convenient online options.
Pay Online
You have two ways to pay online by transferring funds from another bank or credit union.
- Grow Online Banking (Preferred payment method for any loan)
This is the simplest way to pay your loan. You can make one-time payments or set up automatic recurring payments in Grow Online Banking. Once you log in, select “Transfer/Payments” from the menu. If you’re not enrolled in Grow Online Banking yet, you can set up your account in just a few minutes.
Log In
- Debit Card or ACH (Available for auto, personal loans and HELOCs)
Note: ACH and debit card payments are not available for credit cards or most mortgages, except HELOCs.
We accept ACH payments with no additional fees or Mastercard® and Visa® debit cards with a convenience fee of $4.95. To get started with an online ACH or debit card payment, select Pay Now below.
Pay Now
Pay by Mail
You can also pay any Grow loan by check through the mail. Please remember to include your account number and Grow loan number on the check. (For credit card payments, please do not write your 16-digit credit card number on the check, which can cause a delay in processing the payment.)
Address for auto, credit card, personal loan and HELOC payments:
Grow Financial Federal Credit Union
P.O. Box 75466
Chicago, IL 60675-5466Address for personal first or second mortgages and home equity payments:
Grow Financial Federal Credit Union
P.O. Box 11733
Newark, NJ 07101-4733You Are About To Leave GrowFinancial.org
At certain places on this site, there are links to other websites. Grow Financial Federal Credit Union does not endorse, approve, represent, certify or control those external sites. The credit union does not guarantee the accuracy, completeness, efficacy, timeliness or accurate sequencing of the information contained on them. You will not be represented by Grow Financial Federal Credit Union if you enter into a transaction. Privacy and security policies may differ from those practiced by the credit union. Click CONTINUE if you wish to proceed.